Frequently Asked Questions > General Questions

• A deductible is the initial amount of "covered" health costs that you pay before your insurance plan begins reimbursement. A deductible is usually a set dollar amount such as $250 or $500.
• A co-payment is the portion of your health care expenses not covered by insurance. A co-payment is usually a percentage figure, like 10% or 20%.
  
  For example, on a $500 bill, your deductible might be $150, so you would have to pay the first $150. This leaves a balance of $350. Of that $350, your co-payment might be 20%, meaning that you will have to pay an additional $70. Your insurance company will pay the remaining $280.

Pikeville Medical Center will bill your insurance company directly (unless you specify otherwise). However, you are ultimately responsible for making certain that your bill is paid.

If a balance remains after your insurance has issued a payment or a denial, payment is due immediately upon receipt of your statement.

In addition to your bill from the hospital or the hospital’s employed physicians, you may receive bills from other physicians who may have provided services to you. For instance, you may receive bills from consulting physicians, radiologists, or other specialists. Please contact their office directly if you have questions concerning their bills.

To find the answer to this question,
you will need to check your account details.

To find the answer to this question,
you will need to check your account details.

To find the answer to this question,
you will need to check your account details.

To find the answer to this question,
you will need to check your account details.

Please contact your insurance directly for this information.